Customer
Observation - Understand how consumers
behave in the cash & carry / wholesale environment; what influences their decisions at point-of-purchase and how they
shop the outlet.
Mystery
Shopping - Measure levels of brand recommendation
and promotional compliance. Help shape incentive programmes for outlet managers and the cash & carry teams, building account
relationships and increase sales revenue.
Interviewing - Gain an in-depth understanding of a specific business issue
with quantitative or qualitative customer research.
Outlet
Tests - test marketing for brands, assessing
everything from product location, POS to consumer purchase drivers.
Our clients can
come from across the branded sector, including FMCG brand manufacturers, ethnic grocery brands owners, distributors, agents
and the licensed trade.
If
you would like more information, or have a business issue you feel we can help with, please get in touch and
we will be happy to discuss your needs and our experience in more detail.